Privacy Policy

Last updated: 27 July 2026

This Privacy Policy explains how Signature Wellness Spa (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit signaturewellness.ae or book a treatment with us. We are located at Signature Hotel Apartments & Spa Marina, Sheikh Zayed Road, Marsa Dubai, Dubai Marina, Dubai, United Arab Emirates.

Information We Collect

We collect information you provide directly to us, including:

  • Booking details — your name, phone number, email address, chosen treatment, and preferred date and time when you make a reservation.
  • Messages — the content of enquiries you send us via our contact form or WhatsApp.
  • Automatically collected data — your IP address, browser type, device information, and pages visited, gathered through cookies and analytics tools.

How We Use Your Information

  • To process and confirm your bookings and manage your appointments.
  • To contact you about your reservation or respond to your enquiries.
  • To improve our website, services, and customer experience.
  • To send you information about offers or memberships, where you have agreed to receive them.

Sharing Your Information

We do not sell or rent your personal information. We may share it only with trusted service providers who help us operate our website and booking system (such as our hosting and appointment-scheduling providers), or where required to comply with applicable law.

Cookies and Analytics

Our website uses cookies and analytics services (including Google Analytics) to understand how visitors use the site and to improve it. You can control or disable cookies through your browser settings; some site features may not function properly if cookies are disabled.

Data Retention

We keep your personal information only for as long as necessary to provide our services, maintain your booking history, and meet legal or record-keeping obligations, after which it is securely deleted.

Data Security

We take reasonable technical and organisational measures to protect your information against unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure.

Your Rights

You may request access to, correction of, or deletion of your personal information, or ask us to stop sending you marketing messages, by contacting us using the details below.

Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal information from children without the consent of a parent or guardian.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “last updated” date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

  • Email: booking@signaturewellness.ae
  • Phone: +971 56 834 9231
  • Landline: +971 4 440 2805
  • Address: Signature Hotel Apartments & Spa Marina, Sheikh Zayed Road, Marsa Dubai, Dubai Marina, Dubai, UAE